Notes on the Diffusion of the Internet

Bruce Bimber
University of California, Santa Barbara

July 22, 2003

 

Virtually everyone with a claim to make about the social, political, or economic consequences of the Internet must confront questions about the growth of the technology. How many people now use the Internet and how many will in the future? This question is basic to the marketing of products online, to concerns with digital divides, to analysis of the social consequences of online behaviors, to discussions of the prospects for the Internet to alter how democracy works. Until Internet growth reaches an asymptotic plateau, as broadcast television and radio did long ago, most analyses of the Internet as a socio-economic or political phenomenon will have to attend to its changing population of users. Following are some of the basic characteristics of Internet growth.

Most observers agree that the diffusion of the Internet to individuals is following a path of the form 1-1/e^t, where t is some function of time. Many earlier media, with the notable exception of telephones, diffused in this way. Radio and television exhibit the most classic form of this diffusion. Figure 1 shows the growth of newspaper circulation per household (in blue, using the right axis), households with telephones (in red), radio (in light blue) and television (in orange).

Figure 1. Diffusion of Mass Media in the U.S.


See Bimber 2003 below for sources.

Reliable assessments of the expansion of the Internet at the user-level require surveys based on random samples of the human population. Inferences drawn from counts of host computers or accounts of Internet service providers or other technology-side measures do not provide accurate information about human individuals, though they can provide an overall indicator of the business or complexity of the Internet. (Unfortunately no surveys are available prior to the mid-1990s, so figures prior to this time can only be estimated. See Clemente 1998 for an example.)

Survey-based efforts at measuring the expansion of the Internet at the user level vary somewhat in their results, though all scientific efforts produce a similar overall picture. Variation in question wording and definitions - as well as survey quality - mean that individual estimates of the extent of the Internet measured by number of users in the U.S. vary by as much as 12 to 15 percentage points from one another.

Figure 2 displays findings from six studies, each of which includes estimates of Internet use for at least three years. (Because of differences in measures, one-shot studies reporting a level of Internet use for a single year are not particularly helpful.) The vertical axis measures fraction of adults in the U.S. who are Internet users, though definitions and standards vary by study. No attempt is made here to combine these findings into a single curve, and readers are cautioned against over-reliance on any one analyst's attempts to provide a single definitive measure.

The most important aspect of these studies is the period since 2000, when the data show a roll-off in the Internet growth rate. Data from UCLA, Pew, Nielsen, and Bimber all show that the rapid growth of the Internet in number of users between 1995 and 2000 is not matched in the period since 2000, though these studies vary in their estimates of the size of the roll-off. This change in the slope of the curve may represent a temporary stall or may indicate that Internet diffusion is now approaching an asymptotic value at around 60% +/- 10% of the adult public in the U.S.

See individual studies for analysis and speculation about these trends.

 

Figure 2. Fraction of U.S. Adults who Use the Internet

Sources:
NES: American National Election Studies, http://www.umich.edu/~nes/
UCLA: UCLA Center for Communication Policy, The UCLA Internet Report: Surveying the Digital Future, Year Three, Feb. 2003, http://www.ccp.ucla.edu.
Pew: Pew Internet and American Life Project, http://www.pewinternet.org
Nielsen: Nielsen Net Ratings, http://www.nielsen-netratings.com
Clemente: Peter Clemente, The State of the Net, New York: McGraw-Hill 1998.
Bimber: Bruce Bimber, Information and American Democracy: Technology in the Evolution of American Power. New York: Cambridge University Press, 2003.
Katz and Rice: James E. Katz and Ronald E. Rice, Social Consequences of Internet Use, Cambridge, MA: MIT Press, 2002.